Open Badge Factory is continuously evolving to deliver the best possible experience to its customers.
This latest update reflects that ongoing commitment, bringing a series of focused improvements to the platform’s interface — refining navigation, modernising the overall look and feel, and making everyday workflows even smoother. The planned changes include a platform-wide footer, a lighter dashboard experience, a reorganised admin menu, and clearer access to advanced features — all while keeping the platform familiar for existing users.
For organisations using digital badges and digital credentials at scale, these kinds of improvements matter. When key actions are easier to find and the interface feels more intuitive, teams can manage badge workflows more efficiently and with less friction.
Practical improvements for everyday badge management
Open Badge Factory helps organisations create, issue, and manage digital badges, Open Badges, and broader digital credentials. This update focuses on the parts of the platform that users interact with most often, enhancing the experience without disrupting familiar workflows.
What is changing in Open Badge Factory?
The update includes a series of practical improvements that make the interface feel lighter, more consistent, and easier to navigate.
Cleaner admin navigation
One of the most visible improvements is the reorganisation of the admin menu. Sections such as Organisation details, User accounts, Badge content, Sub-organisations, Branding, API, LTI, PDF templates, Advanced settings, and Subscription are structured more clearly, while older sections such as Guideline and Deletion request are removed. The former “Pro Features” section is also renamed “Advanced settings,” making the menu easier to understand at a glance and giving administrators a more direct path to the tools they use most.
Better visibility into available features
Premium and pro features are now presented more transparently. Rather than simply blocking access with an unavailability message, the interface will show these features in preview mode — with reduced opacity and a message explaining the service level required for activation. This helps organisations better understand what is available on the platform and what they can unlock as they grow.
A fresher and more modern look
The update also brings visual refinements across the platform — improved top navigation spacing, reporting screens, issuer tools, and dashboard layout — alongside the addition of a footer on every page. Accessibility considerations have also been part of this update, with improvements that contribute to a more inclusive experience across the platform.
The result is an interface that feels more polished and balanced while remaining fully familiar to existing users.
Updated guidance to match the new interface
Alongside the platform update, the knowledge base and OBF instructions have been updated to reflect the new interface. Updated guidance helps organisations onboard new users more easily, support internal teams more efficiently, and make the most of the latest Open Badge Factory workflows. If you use Open Badge Factory regularly, we encourage you to consult the updated knowledge base to get familiar with the changes.
A platform that keeps getting better
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