Coaching

Wyższa Szkoła Zarządzania i Bankowości w Krakowie działa nieprzerwanie od 1995 roku, łącząc akademicką wiedzę z praktyką. Uczelnia kształci na kierunkach: Informatyka, Informatyka stosowana, Zarządzanie, Finanse i rachunkowość, Logistyka, Marketing cyfrowy, Przedsiębiorczość cyfrowa oraz Komunikacja i psychologia w biznesie. Programy studiów są projektowane z myślą o potrzebach współczesnej gospodarki i współpracy z otoczeniem biznesowym. W ofercie znajdują się także studia podyplomowe oraz kursy rozwijające kompetencje zawodowe. Uczelnia stawia na rozwój praktycznych umiejętności, przedsiębiorczości, innowacyjności oraz kompetencji cenionych na rynku pracy.

Learning Outcomes

The micro-credential confirms that the learner possesses in-depth knowledge and practical skills in the field of coaching.

Participants in the postgraduate "Coaching" program gain comprehensive knowledge that includes theoretical foundations of coaching, such as the familiarity with key models, methods, and tools used in client work. They understand the complex psychological, social, and organizational factors influencing the coaching process, as well as the importance of interpersonal communication, work with values, beliefs, and client awareness. They possess knowledge of the principles of professional ethics, including confidentiality, responsibility, and the boundaries of the coaching relationship, which form the foundation of professional practice.

In terms of skills, the participants can apply the acquired knowledge in practice by independently designing and conducting a coaching process tailored to the needs of a client or team. They are capable of formulating developmental goals, selecting appropriate methods and techniques, and supporting the client in solving complex problems and implementing developmental actions. They communicate effectively in the coaching relationship, building an atmosphere of trust and safety, and play an active and responsible role in the collaboration with individual clients or groups.

In the area of social competencies, the participants are prepared to responsibly fulfill the role of a coach while respecting professional ethics and standards of professional practice. They demonstrate a willingness to continuously develop their competencies, reflect on their own practice, and adapt their actions to changing social and professional needs. They act consciously, building relationships based on trust, respect, and responsibility, contributing to the maintenance and development of the coaching profession's ethos.

Estimated Workload

30 ECTS credits

Level (referenced to the Polish Qualifications Framework / European Qualifications Framework – EQF)

PRK7/EQF7

Assessment Method(s)

The micro-credential was awarded based on the participant's achievement of the intended learning outcomes, as evidenced by the results obtained during the postgraduate program and the final examination.

The assessment specifically focused on the level of knowledge mastery, development of practical skills, active participation during classes, and the ability to apply the acquired competencies in practice.

Mode of Delivery

The micro-credential confirms the completion of approximately 750 hours - the workload structure for postgraduate students in the "Coaching" program includes diverse forms of educational activities that create a cohesive practical and developmental learning process.

During theoretical classes (sessions and lectures), participants acquire organized and in-depth knowledge in the basics of coaching, interpersonal communication, psychology, and key coaching models and tools.

A crucial component of the program is the practical sessions, conducted in the form of workshops, classes, and coaching session simulations. Their aim is to develop skills in conducting coaching processes, working with individual and team clients, and effectively using coaching tools and techniques in various developmental contexts. An integral part of the education is the participant's independent work, which includes preparation for classes, studying relevant literature, completing assignments, and developing self-reflection.

The entire educational process is supplemented by other activities, including participation in feedback sessions and the final exam, which allow for the consolidation of the acquired knowledge, verification of skills, and assessment of readiness to independently conduct coaching processes.

Quality Assurance Arrangements Underpinning the Micro-credential

The issuance of the micro-credential is based on the participant achieving the intended learning outcomes in terms of knowledge, skills, and social competencies as defined for the postgraduate program. The outcomes are linked to the curriculum content and the adopted teaching and assessment methods.

The verification of the learning outcomes is continuous and multi-stage. It includes evaluating the participant's activity during classes, the completion of practical tasks and projects, and a final assessment that allows for a comprehensive evaluation of the level of knowledge and skills acquired, as well as the readiness to apply them in practice.

The quality of education is ensured by:

• clearly defined criteria and conditions for obtaining the credit,
• regular assessment of the participant's progress,
• the practical nature of classes, based on workshops, exercises, and project work,
• adapting the curriculum content to current trends and standards in the field of study,
• incorporating feedback from participants and stakeholders in the educational process.

This approach contributes to a high level of education and adequately prepares participants to apply the competencies they have acquired in their professional practice.