Fundamentals of Housekeeping

This badge was awarded for successfully completing the course ‘Fundamentals of Housekeeping’ on atingi.org. The learner has developed knowledge about the objectives, components and different roles in the housekeeping department as well as the importance of communication. He/she is familiar with the focus areas for the housekeeping department, the process of room cleaning and housekeeping etiquette. This micro-learning course is designed as a professional development opportunity for people working in the tourism and hospitality sector and as a means for the recognition of prior learning.

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Issued On	1788436800
Expires	-

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","alignment":[{"targetDescription":"Accomplish a task with concern for all the areas involved, no matter how small.","targetUrl":"http://data.europa.eu/esco/skill/A1.2","targetName":"attend to detail","type":["Alignment"]},{"targetDescription":"Take personal responsibility to guarantee a safe working environment, including personal hygiene.","targetUrl":"http://data.europa.eu/esco/skill/A1.3.0","targetName":"attend to hygiene","type":["Alignment"]},{"type":["Alignment"],"targetName":"manage quality","targetDescription":"Pursue excellence in workplace processes, products and activities.","targetUrl":"http://data.europa.eu/esco/skill/A1.12.0"},{"targetDescription":"Achieve objectives using minimum amount of time, effort, or cost.","targetUrl":"http://data.europa.eu/esco/skill/A1.15","type":["Alignment"],"targetName":"work efficiently"},{"targetName":"work independently","type":["Alignment"],"targetDescription":"Develop one's own ways of doing things, motivating oneself with little or no supervision, and depending on oneself to get things done.","targetUrl":"http://data.europa.eu/esco/skill/A1.16.0"},{"targetUrl":"http://data.europa.eu/esco/skill/S1.0.0","targetDescription":"Communicating, collaborating, liaising, and negotiating with other people, developing solutions to problems, creating plans or specifications for the design of objects and systems, composing text or music, performing to entertain an audience, and imparting knowledge to others.","targetName":"communication, collaboration and creativity","type":["Alignment"]}],"criteria":{"id":"https://openbadgefactory.com/v1/badge/_/R8QOU3aP44a8QQ/criteria.html?v=2.0&c_id=8c17de59e1ee675de4679941af239793b504e23e3769d0d630ff280338f15460","narrative":"###Type of credential \n\nThis is a credential based on summative assessment. \n\n###General Learning Objectives  \n\n1. Communicate with other departments \n\n1. Prepare the trolley \n\n1. Clean guest areas and hotel rooms  \n\n1. Handle a check in, a check out and occupied rooms\n\n###Course Topic and Specific Objectives  \n\n1. Knowledge about components, roles and responsibilities in housekeeping \n\n1. Understanding of the process of room cleaning   \n\n###Learning Activities \n\nSelf-paced e-learning featuring: \n\n- Text and multimedia presentations that introduce key concepts and apply them to the workplace \n\n- Links to public websites and videos to add depth and relevance \n\n- Interactive checkpoints within the course to test for knowledge and understanding \n\n \n\n###Assessments \n\nThere are several checkpoints for formative assessment embedded in the course. The course concludes with a final summative assessment consisting of 15 multiple-choice questions. Single or multiple answers are possible. Responses are automatically assessed. The assessment is regarded as passed if the examinee answered at least 80% of the questions correctly. Multiple attempts are permitted.   \n\n \n\n###Estimated learning time \n\n1-2 hours \n\n \n\n###Competency category \n\nIndustry/ Sector \n\n \n\n###Level  \n\nNovice \n\n \n\n### About the atingi eAcademy Tourism and Hospitality  \n\nThe digital learning platform “atingi.org” by the German Federal Ministry for Economic Cooperation and Development (BMZ) harnesses the tremendous potential of inclusive digitalization in education for everyone and everywhere by offering free and relevant learning content in the form of self-paced learning courses. atingi was developed by a team of digital experts at Gesellschaft für Internationale Zusammenarbeit (GIZ) and works closely with Smart Africa, the African Union’s digital initiative, as well as many other partners from business, politics, academia, and civil society.   \n\n  \n\nWith 10% of global GDP tourism and hospitality is one of the key global economic sectors offering millions of employment opportunities worldwide. The atinigi eAcademy Tourism and Hospitality is an offer developed for digital professional development for tourism and hospitality professionals with the aim to recognize prior learning, upskill and make industry-relevant skills and competencies visible to employers. The atingi eAcademy Tourism and Hospitality operates in close cooperation with the private sector to ensure rigorously assessed skills and competencies of tourism professionals are relevant for finding or improving employment.   \n\n  \n\natingi takes privacy and data protection seriously and complies with the General Data Protection Regulation (GDPR).   \n\n \n\n### Critical Information Summary - Self Report \n\n- **Type of credential:** Certificate – summative assessment \n\n- **Title:** Fundamentals of Housekeeping \n\n- **Issuer:** atingi \n\n- **Date of issue:** see above \n\n- **Description:** see above \n\n- **Learning outcomes:** see above \n\n- **Effort including assessment:** 1-2 hours \n\n- **Duration:** 1 day or less \n\n- **Prerequisites:** None \n\n- **Relevant learning resources:** None \n\n- **Type of assessment:** Examination/Multiple Choice Questions \n\n- **Participation:** Online \n\n- **Supervision:** No \n\n- **Identity verification:** 1 factor \n\n- **Quality assurance:** Internal - project approval \n\n- **Endorsement:** No \n\n- **Learner impact:**  Nonformal Certificate \n\n- **Credits:** None \n\n- **Stackability:** Designed to stack. 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