Soft Skills for Tourism Business

This badge was awarded for successfully completing the course ‘Soft Skills for Tourism Business’ on atingi.org. The learner has developed knowledge about the essential soft skills and their relevance in the tourism industry for business success, the process required for applying these skills and has practised these soft skills via various activities and scenarios. This micro-learning course is designed as a professional development opportunity for people working in tourism and hospitality sector and as a means for the recognition of prior learning of tourism and hospitality professionals.

Issuer	atingi
Issued On	1782043200
Expires	-

Badge assertion is valid

Badge has not been revoked

Badge has not expired

Check that the badge was awarded to the correct recipient by entering their email address:

Validate another badge

{"issuer":{"description":"atingi is your flexible 24/7 study partner, optimized for all digital devices. Get started wherever and whenever you want.","image":{"type":"Image","id":"https://openbadgefactory.com/obv3/images/issuer/QKZM2AaHAVa4BU"},"type":["Profile"],"url":"https://atingi.org/","name":"atingi","otherIdentifier":[{"identifier":"QKZM2AaHAVa4BU","type":"IdentifierEntry","identifierType":"systemId"}],"id":"did:key:z6MksYSBFErv15SxwVwXAm4yx2LcZXc5UobmJ4F6KCr1wXcM","email":"atingi@giz.de"},"id":"https://openbadgefactory.com/obv3/credentials/273fddc22c2d922101b7fd12fc6bb0fd263a67b2","credentialSubject":{"type":["AchievementSubject"],"identifier":[{"identityType":"emailAddress","type":"IdentityObject","hashed":true,"identityHash":"sha256$cde6c925a5b6559b78339b313cf652186805c7563b6cce77b3fcbdf28f2fb87d","salt":"DwlJljZJvg"}],"achievement":{"alignment":[{"targetName":"cope with pressure","targetUrl":"http://data.europa.eu/esco/skill/7a147904-22b3-498a-b4d9-7bceeb86b45d","targetDescription":"Handle challenges, disruption and change and recover from set-backs and adversity.","type":["Alignment"]},{"type":["Alignment"],"targetName":"communication, collaboration and creativity","targetUrl":"http://data.europa.eu/esco/skill/S1.0.0","targetDescription":"Communicating, collaborating, liaising, and negotiating with other people, developing solutions to problems, creating plans or specifications for the design of objects and systems, composing text or music, performing to entertain an audience, and imparting knowledge to others."},{"targetName":"leading and motivating","targetUrl":"http://data.europa.eu/esco/skill/S4.5","targetDescription":"Reinforcing an organization's vision, inspiring and enthusing others to achieve positive outcomes. The focus of this group is on skills in motivating and inspiring others, rather than on managing and supervising a team.","type":["Alignment"]},{"targetDescription":"Directing activities and tasks, establishing schedules and co-ordinating the activities of groups and individuals to complete objectives on time and within budget.","targetUrl":"http://data.europa.eu/esco/skill/S4.2.0","targetName":"organising, planning and scheduling work and activities","type":["Alignment"]},{"type":["Alignment"],"targetName":"making decisions","targetDescription":"Making a choice from several alternative possibilities.","targetUrl":"http://data.europa.eu/esco/skill/S4.9.0"}],"inLanguage":"en","id":"https://openbadgefactory.com/obv3/achievements/R6MK5Wa1HQa2UA?cid=490bac743c7171057a92e58724c76edb9687253a4288685bb2a37cbc893bdb67&lang=en","name":"Soft Skills for Tourism Business","criteria":{"id":"https://openbadgefactory.com/v1/badge/_/R6MK5Wa1HQa2UA/criteria.html?v=2.0&c_id=490bac743c7171057a92e58724c76edb9687253a4288685bb2a37cbc893bdb67","narrative":"###Type of credential \n\nThis is a credential based on summative assessment.  \n\n\n###General Learning Objectives  \n\n1. Recognise essential soft skills and their relevance in the tourism industry   \n\n1. Comprehend the process required for the application of each of these skills \n\n1. Practise these soft skills via various activities and scenarios to be better prepared \n\n###Course Topic and Specific Objectives  \n\n1. Application of soft skills   \n\n1. Practice of soft skills \n\n\n###Learning Activities \n\nSelf-paced e-learning featuring: \n\n- Text and multimedia presentations that introduce key concepts and apply them to the workplace \n\n- Links to public websites and videos to add depth and relevance \n\n- Interactive checkpoints within the course to test for knowledge and understanding \n\n \n\n###Assessments \n\nThere are several checkpoints for formative assessment embedded in the course. The course concludes with a final summative assessment consisting of 15 multiple-choice questions. Single or multiple answers are possible. Responses are automatically assessed. The assessment is regarded as passed if the examinee answered at least 80% of the questions correctly. Multiple attempts are permitted.  \n\n###Estimated learning time \n\n1-2 hours \n\n \n\n###Competency category \n\nPersonal Effectiveness Competencies \n\n \n\n###Level  \n\nNovice \n\n \n\n### About the atingi eAcademy Tourism and Hospitality \n\nThe digital learning platform “atingi.org” by the German Federal Ministry for Economic Cooperation and Development (BMZ) harnesses the tremendous potential of inclusive digitization in education for everyone and everywhere by offering free and relevant learning content in the form of self-paced learning courses. atingi was developed by a team of digital experts at Gesellschaft für Internationale Zusammenarbeit (GIZ) and works closely with Smart Africa, the African Union's digital initiative, as well as many other partners from business, politics, academia, and civil society.  \n\n \n\nWith 10% of global GDP tourism and hospitality is one of the key global economic sectors offering millions of employment opportunities worldwide. The atingi eAcademy Tourism and Hospitality is an offer developed for digital professional development for tourism and hospitality professionals with the aim to recognize prior learning, upskill and make industry-relevant skills and competencies visible to employers. The atingi eAcademy Tourism and Hospitality operates in close cooperation with the private sector to ensure rigorously assessed skills and competencies of tourism professionals are relevant for finding or improving employment. \n\n \n\natingi takes privacy and data protection seriously and complies with the General Data Protection Regulation (GDPR). \n\n \n\n### Critical Information Summary - Self Report \n\n- **Type of credential:** Certificate – summative assessment \n\n- **Title:** Soft Skills for Tourism Business \n\n- **Issuer:** atingi \n\n- **Date of issue:** see above \n\n- **Description:** see above \n\n- **Learning outcomes:** see above \n\n- **Effort including assessment:** 1-2 hours \n\n- **Duration:** 1 day or less \n\n- **Prerequisites:** None \n\n- **Relevant learning resources:** None \n\n- **Type of assessment:** Examination/Multiple Choice Questions \n\n- **Participation:** Online \n\n- **Supervision:** No \n\n- **Identity verification:** 1 factor \n\n- **Quality assurance:** Internal - project approval \n\n- **Endorsement:** No \n\n- **Learner impact:**  Nonformal Certificate \n\n- **Credits:** None \n\n- **Stackability:** Designed to stack. Can be stacked to earn the ‘Fundamentals of Tourism & Hospitality’ and the ‘Customer Service and Management in Tourism’ Novice Badge. "},"endorsement":[{"validFrom":"2024-04-09T07:05:15Z","name":"EndorsementCredential","proof":[{"proofValue":"z5yYsMXyekxCuCorNcpeKJaBAXq4v8ULx9cBjKS9G1HSoCCGjs8E9CfUiwFf7tXoBg2fvgv4csYVp6vhRa6cF8KgL","proofPurpose":"assertionMethod","created":"2026-09-10T01:13:51Z","type":"DataIntegrityProof","verificationMethod":"urn:uuid:eba3ddea-582d-3ef2-b3cd-760986eff146#z6MksYSBFErv15SxwVwXAm4yx2LcZXc5UobmJ4F6KCr1wXcM","cryptosuite":"eddsa-rdfc-2022"}],"issuer":{"type":["Profile"],"url":"https://www.satsa.com/","image":{"id":"https://openbadgefactory.com/obv3/images/ext_badge_issuer/2aFLdWqoudTbc5ga4vsCIkPyP4DPn4","type":"Image"},"email":"info@satsa.co.za","id":"urn:uuid:eba3ddea-582d-3ef2-b3cd-760986eff146","name":"SATSA"},"id":"urn:uuid:9664da17-0089-3825-9985-71b66142c0fe","credentialSubject":{"endorsementComment":"SATSA is a non-profit membership-based tourism industry association established in 1969 currently representing over 1,100 inbound tourism products across Southern Africa offering a wide range of services and products across the tourism value chain.\r\n\r\nWe are happy to endorse this course and recognise the skills and competencies of everyone who achieves it. We certify that the learning content and the assessment on which the badge is based align with the standards of the private sector in South Africa, in the context of South Africa's Tourism Recovery Plan.","type":["EndorsementSubject"],"id":"https://openbadgefactory.com/obv3/achievements/R6MK5Wa1HQa2UA?cid=490bac743c7171057a92e58724c76edb9687253a4288685bb2a37cbc893bdb67&lang=en"},"@context":["https://www.w3.org/ns/credentials/v2","https://purl.imsglobal.org/spec/ob/v3p0/context-3.0.3.json"],"type":["VerifiableCredential","EndorsementCredential"]},{"validFrom":"2024-04-19T08:42:10Z","issuer":{"image":{"type":"Image","id":"https://openbadgefactory.com/obv3/images/ext_badge_issuer/PCvHOTGBqvG9TE5cTnpjeiEbRTUBet"},"url":"https://www.tuicarefoundation.com/en","type":["Profile"],"id":"urn:uuid:d674556c-f8b7-30d6-9a16-46c835062c38","name":"TUI Care Foundation","email":"info@tuicarefoundation.com"},"id":"urn:uuid:552e8ff0-b505-36af-82bd-5417d1e653f5","credentialSubject":{"id":"https://openbadgefactory.com/obv3/achievements/R6MK5Wa1HQa2UA?cid=490bac743c7171057a92e58724c76edb9687253a4288685bb2a37cbc893bdb67&lang=en","endorsementComment":"The TUI Care Foundation builds on the positive power of tourism to lead the way in protecting the natural environment and empowering lives in travel destinations.\r\n \r\nWe are happy to endorse this Badge and recognise the skills and competencies of everyone who achieves it. We certify that the learning content and the assessment on which the Badge is based align with our standards. The Badge is beneficial for professional development in tourism and hospitality.","type":["EndorsementSubject"]},"proof":[{"type":"DataIntegrityProof","verificationMethod":"urn:uuid:d674556c-f8b7-30d6-9a16-46c835062c38#z6MksYSBFErv15SxwVwXAm4yx2LcZXc5UobmJ4F6KCr1wXcM","cryptosuite":"eddsa-rdfc-2022","created":"2026-09-10T01:13:51Z","proofPurpose":"assertionMethod","proofValue":"z463MKrXaJZCCkQ7vrQU1F37gvpE791Wmdpw74gFyy9pF97faV8fzw96q6zr74xXQYo11pjVVxagEgg3g9NSYerVw"}],"name":"EndorsementCredential","@context":["https://www.w3.org/ns/credentials/v2","https://purl.imsglobal.org/spec/ob/v3p0/context-3.0.3.json"],"type":["VerifiableCredential","EndorsementCredential"]},{"name":"EndorsementCredential","proof":[{"verificationMethod":"urn:uuid:2aef528b-47f3-3914-9da4-56b170c30cc6#z6MksYSBFErv15SxwVwXAm4yx2LcZXc5UobmJ4F6KCr1wXcM","cryptosuite":"eddsa-rdfc-2022","type":"DataIntegrityProof","created":"2026-09-10T01:13:51Z","proofPurpose":"assertionMethod","proofValue":"zuAPnZ3etrYHPvzg8EtZwEBVGVMZGLVWRaMA3268aJi4tghjvb3VWK7wMuBhM3S7FKzvzYxWr1a8bcEscZe7hHj9"}],"issuer":{"email":"info@tui.com","name":"TUI Group","id":"urn:uuid:2aef528b-47f3-3914-9da4-56b170c30cc6","url":"https://www.tuigroup.com/en-en","type":["Profile"],"image":{"type":"Image","id":"https://openbadgefactory.com/obv3/images/ext_badge_issuer/nrrYkhBGwTZs6hBKbH5cowEKO1zkHj"}},"credentialSubject":{"type":["EndorsementSubject"],"endorsementComment":"TUI is one of the world’s leading tourism groups. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with around 150 aircraft, over 400 hotels, 16 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof.\r\n\r\nWe are happy to endorse this Badge and recognise the skills and competencies of everyone who achieves it. We certify that the learning content and the assessment on which the Badge is based align with our standards. The Badge is beneficial for professional development in tourism and hospitality.","id":"https://openbadgefactory.com/obv3/achievements/R6MK5Wa1HQa2UA?cid=490bac743c7171057a92e58724c76edb9687253a4288685bb2a37cbc893bdb67&lang=en"},"id":"urn:uuid:67bbd4e9-e3d6-3f65-9119-7e6b23e5cb47","validFrom":"2024-04-19T08:34:04Z","@context":["https://www.w3.org/ns/credentials/v2","https://purl.imsglobal.org/spec/ob/v3p0/context-3.0.3.json"],"type":["VerifiableCredential","EndorsementCredential"]}],"type":["Achievement"],"image":{"id":"https://openbadgefactory.com/obv3/images/badge/490bac743c7171057a92e58724c76edb9687253a4288685bb2a37cbc893bdb67","type":"Image"},"description":"This badge was awarded for successfully completing the course ‘Soft Skills for Tourism Business’ on atingi.org. The learner has developed knowledge about the essential soft skills and their relevance in the tourism industry for business success, the process required for applying these skills and has practised these soft skills via various activities and scenarios.  \n\nThis micro-learning course is designed as a professional development opportunity for people working in tourism and hospitality sector and as a means for the recognition of prior learning of tourism and hospitality professionals.  ","tag":["business","communicationskills","skillsintourism","softskills","tourism"]}},"proof":[{"type":"DataIntegrityProof","verificationMethod":"did:key:z6MksYSBFErv15SxwVwXAm4yx2LcZXc5UobmJ4F6KCr1wXcM#z6MksYSBFErv15SxwVwXAm4yx2LcZXc5UobmJ4F6KCr1wXcM","cryptosuite":"eddsa-rdfc-2022","created":"2026-09-10T01:13:51Z","proofPurpose":"assertionMethod","proofValue":"z4qWZB82qDRowiqjwNpLmQHX4THRq9KHT18Ykt8N28hepvHjEycXnbMZwa6esTuKtzpQrFKypJetDftJbzPT9JdW3"}],"endorsement":[],"awardedDate":"2026-06-21T06:51:53Z","validFrom":"2026-06-21T06:51:53Z","credentialStatus":{"type":"1EdTechRevocationList","id":"https://openbadgefactory.com/obv3/revoked/QKZM2AaHAVa4BU/R6MK5Wa1HQa2UA"},"type":["VerifiableCredential","OpenBadgeCredential"],"@context":["https://www.w3.org/ns/credentials/v2","https://purl.imsglobal.org/spec/ob/v3p0/context-3.0.3.json","https://purl.imsglobal.org/spec/ob/v3p0/extensions.json"]}