Problem solving - Basic user

Problem solving - Basic user

This is a self assessed badge, for one of the competences from the common European Digital Competence Framework. This framework describes five competences that are needed by all citizens today. : information processing, content creation, communication, problem solving and safety, in three levels: basic user, independent user, proficient user.

I can find support and assistance when a technical problem occurs or when using a new device, program or application. I know how to solve some routine problems (e.g. close program, re-start computer, re-install/update program, check internet connection). I know that digital tools can help me in solving problems. I am also aware that they have their limitations. When confronted with a technological or non-technological problem, I can use the digital tools I know to solve it. I am aware that I need to update my digital skills regularly.