Problem Solving is one of the careercred and CBI (Confederation of British Industry) core skills for the workplace. This badge is about your ability to analyse facts and circumstances to determine the cause of a problem and your ability to identify and select appropriate solutions.
To earn this badge you need to demonstrate the following abilities:
- Ability to apply systematic approaches to problem solving to include identifying and analysing the problem
- Ability to apply systematic approaches to decision making to include identifying a range of alternative options and selecting an appropriate solution
- Ability to think imaginatively, to be innovative and take risks
- Ability to evaluate solutions and reflect on the problem solving process
To demonstrate these abilities you must complete the following FOUR tasks:
- Identify the root cause of a problem
- Justify a decision by using a decision matrix tool
- Create a mindmap
- Assess your problem solving ability
Further information and guidance concerning these tasks, including templates to complete, can be found on the badge application page and also on the Communication Badge page on the careercred website.