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Calm The Waters: Conflict Management and Principled Negotiation

Calm The Waters: Conflict Management and Principled Negotiation

Badge awarded to

Syrena Case Hardgrove

Badge holder completed a course learning how to hold difficult conversations with respect and dignity, resolve issues before they escalate, and master the steps of principled negotiation to find common ground based on underlying needs and interests.

Issued on 09 Apr 2026 by

Civics Credentialing

Civics Credentialing

#Bridging-Divides #Calm-the-waters #Learning-Course

Issuer

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Civics Credentialing

info@teamdemocracy.org

The Civics Credentialing System provides a system of credentials that represent pro-democracy commitments, education, actions, and recognition.

Criteria

Course

This training includes instructor-led webinars with presentations, interactive exercises, and group discussion.

The Learning objectives are to :

  • Confront Issues Early: Gain the confidence to address difficult conversations head-on and resolve issues before they escalate.

  • Understand Your Conflict Style: Identify your typical conflict-handling approach and learn to adopt more effective strategies for a variety of circumstances.

  • Enhance Communication Skills: Refresh and practice essential communication skills to effectively manage sticky situations.

  • Apply Principled Negotiation Techniques: Master the steps of principled negotiation to find common ground based on underlying needs and interests.

  • Network with Peers: Learn and connect with fellow participants to share experiences and strategies. Expand your network to support partnerships."

About The Partnership and Community Collaboration Academy

The Partnership and Community Collaboration Academy and our partners work to create meaningful connections, strengthen capacity, and increase partnership impact for collaborative conservation and resource stewardship.

Our work is grounded in recognized partnership competencies and professional skills. Our programs build capacity for effective communication, respectful and resilient partnerships, and sustained collaboration. Our programs build interagency cooperation and partner engagement. We connect our network with emerging practices, innovative programs, key resources, and each other.

We work to build collaborative capacity and support employees in the confident application of professional competencies and best practices for effective communication, resilient relationships, and sustained collaboration.

About Good Solutions LLC

Good Solutions LLC is a systems change business that helps people work better together across differences to achieve high impact outcomes.