Customer Insight
Badge awarded to
Jasper Schon
This badge is awarded for successfully completing the "Customer Insight" course, which equips social entrepreneurs with the skills to gather actionable customer insights through direct observation. Badge holders have demonstrated their ability to prepare, conduct, and evaluate observations of customer behaviours and environments, using these insights to refine business offerings and strategies.
Issued on 31 Oct 2026 by
Academy for Impact by Siemens Stiftung
Issuer
Academy for Impact by Siemens Stiftung
academy@siemens-stiftung.org
Criteria
Successful completion of the course by achieving 100% participation in mandatory activities (training and quiz).
Demonstrated understanding of observation methods and their practical applications.
Alignments
Monitor customer behaviour
http://data.europa.eu/esco/skill/ccc28081-a273-45f8-98f6-0fd70e935263
Oversee, identify and observe the evolution of the customer's needs and interests.
Ensure customer focus
http://data.europa.eu/esco/skill/13e93abd-618c-46df-abbe-1af38ecd1aa2
Attitude that puts customers at the centre of the business in all cases.
