Communicating for Performance

Attendance at the Communicating for Performance Programme with IMI. This is a 3 day in-person programme.

Programme Themes

Listening and Feedback: Exploring and understanding your listening skills. Giving and receiving effective feedback. Seeking and providing clarity in your communications. Understanding and challenging assumptions successfully. Influencing:Developing your influencing skills. Understanding the science of body language and how to read/apply. Understanding micro expressions and facial gestures. Thinking on your feet. Dealing with Difficulty: Developing your assertion skills. Dealing with difficult situations. Dealing with difficult people. Dealing with difficult behaviours.