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Service Improvement and Innovation

Service Improvement and Innovation
The purpose of the badge is to provide staff with the tools to enable a culture of continuous improvement in the University. Objectives: 1. To provide an overview of continuous improvement and equip participants with the ability to embed CI tools and principles in your everyday work. 2. Using an existing improvement project, apply the tools to an individual research project 3. Build a community of continuous improvement

Issued on 08 Jun 2026 by

University College Cork - OVPTL

University College Cork - OVPTL

Expires: 08 Jun 2029

#continuousimprovement #creativeproblemsolving #innovation #lean #serviceimprovement #smallstepsbigimpact #transformation

Issuer

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University College Cork - OVPTL

digitalbadges@ucc.ie

University College Cork (UCC) is a leading global university based in Cork City, Ireland. The Office of the Vice-President for Teaching & Learning at UCC promotes and supports excellence in teaching and to increase the quality of education at UCC.

Criteria

  • The ability to present key improvement methodologies and key metrics
  • An ability to explain the relevance of particular tools
  • An ability to select and apply a number of key tools to a process or service they are directly involved in
  • The ability to successfully implement their project and demonstrate the impact of the improvement for stakeholders