Meitheal Skills — Community Engagement: Conflict Resolution
This course provides practical, evidence-informed approaches to recognising, addressing and resolving conflict constructively. Participants learn to navigate challenging situations, communicate clearly and empathetically, and pursue collaborative solutions that support positive, mutually beneficial outcomes.
Issued on 23 Oct 2026 by
National Forum for the Enhancement of Teaching and Learning in Higher Education
Issuer
National Forum for the Enhancement of Teaching and Learning in Higher Education
admin@teachingandlearning.ie
The National Forum for the Enhancement of Teaching and Learning in Higher Education, which operates under the aegis of the Higher Education Authority (HEA), is the national body responsible for leading and advising on the enhancement of teaching and learning in Irish higher education.
Criteria
Badge earners will be able to:
- Recognise common sources and types of team conflict and assess their effects on morale and performance.
- Apply practical conflict-management strategies to resolve disagreements constructively and prevent escalation.
- Communicate effectively and empathetically during challenging conversations.
- Facilitate collaborative problem-solving processes that lead to mutually beneficial outcomes.
