Understanding Conflict Management in the Workplace

This badge is awarded to individuals who have successfully completed the Understanding Conflict Management in the Workplace course at Cenit College. The programme equips learners with knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first line manager. Participants demonstrate their ability to: - To explain the meaning, causes, types, and stages of conflict in workplace settings. - To analyse the impact of conflict on workplace performance, considering individual differences and diversity. - To evaluate strategies, skills, and techniques managers can use to manage and minimise conflict effectively.